Exceptional experiences with
Saudia

Explore the world, earn rewards and live the best adventures with Saudia.

Live more with +10 new DESTINATION

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THE Saudia Airlines CUSTOMER EXPERIENCE

Saudia Airlines: Redefining Customer Excellence
At Saudia Airlines, we believe that every journey should be an unforgettable experience, not just a mode of travel. Our commitment to delivering exceptional customer service begins from the moment you plan your trip and continues throughout your entire journey.
Your Experience, Our Priority
Effortless Booking: From intuitive online booking tools to responsive customer support, we ensure simplicity at every step.

Warm Hospitality: Experience the renowned Saudi Arabian welcome on board, with attentive service tailored to your needs.

Comfort Redefined: Relax in our spacious seating, enjoy top-tier amenities, and immerse yourself in a journey designed for your utmost comfort.

Culinary Excellence: Savor gourmet meals crafted to delight your taste buds, inspired by global and local flavors.

Customer-Centric Solutions: Encountered a challenge? Our dedicated team is available 24/7 to assist you with personalized care.

With Saudia Airlines, your satisfaction is more than a goal—it's our promise. Experience the difference in travel with us, where every detail is crafted with you in mind.

Effortless and Hassle-Free Flight Booking with Saudia Airlines

Planning your journey should be as seamless as the adventure itself. With Saudia Airlines, we make your flight booking experience smooth, fast, and stress-free.

Why Choose Saudia Airlines?

Simple Booking Process: Whether you're booking online, on our mobile app, or through our 24/7 customer support, it's all designed for your ease.

Tailored for You: Search for flights that suit your schedule and preferences. Enjoy options that cater to solo travelers, families, or business professionals.

Transparent Pricing: No hidden fees, just clear and competitive fares to your desired destinations.

Flexible Options: Change of plans? Our flexible booking policies ensure peace of mind.

Exclusive Deals: Look out for special offers and discounts, helping you save while you travel in style.

With Saudia Airlines, the world is at your fingertips. Book now and experience the joy of stress-free travel.

+1 (833) 775-4467

Unforgettable Journeys with Saudia

Time Flies with BEYOND

Enjoy our all-new in-flight entertainment with BEYOND and explore a wide range of entertainment channels and services for an unforgettable journey.

Saudia World's Best Airline

Saudia also secured the top spot for Best Economy Class Airline Catering at the 2024 Skytrax World Airline Awards.

Saudia Travel Companion

An innovative AI-powered tool designed to enhance your travel experience with seamless assistance and smart interactions.

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Saudia Airlines: Enhanced Flight Experience

  • Reimagining Saudia's online presence for a seamless user experience.
  • Goal: Increase online bookings and customer satisfaction.
  • Benchmarking against industry leaders like Delta.

Saudia Airlines: Streamlined Flight Search

  • Prominent flight search tool: one-way, round-trip, multi-city options.
  • Destination input with auto-suggest and airport codes (e.g., "Jeddah (JED)").
  • Calendar with fare previews (similar to Delta's "Best Fare Calendar").
  • Special offers and promotions carousel.


Destinations: Inspire Travel

  • High-quality destination photos and videos.
  • Interactive map showcasing Saudia's global network.
  • Destination guides with attractions, activities, and local tips (e.g., Riyadh, Mecca, London).
  • Searchable by region, interest (luxury, adventure, family).


Flight Information: Real-Time Updates

  • Flight status tracker with real-time updates and notifications.
  • Baggage information: allowance, fees, tracking.
  • Airport information: terminal maps, services, transportation options for key Saudia hubs (JED, RUH).

Skywards: Loyalty Program Integration

  • Prominent access to Skywards login and enrollment.
  • Clear explanation of Skywards benefits: mileage accrual, tier levels, redemption options.
  • Personalized dashboard showcasing mileage balance, recent activity, and upgrade eligibility.
  • Example benefit: "Earn up to 25,000 bonus miles on your first flight!"

Our Fleet: Modern and Comfortable

  • Showcase Saudia's fleet with detailed aircraft information.
  • Highlight key features: in-flight entertainment, seat maps, cabin classes (First, Business, Economy).
  • Focus on modern aircraft like Boeing 787 Dreamliner and Airbus A320 family.
  • Example detail: "Boeing 787 Dreamliner offers lie-flat beds in First Class."

Travel Information: Essential Resources

  • Visa and passport requirements.
  • Health and vaccination guidelines (relevant to destinations).
  • Customs regulations and baggage restrictions.
  • Special assistance information: disability services, medical needs, traveling with children.

Booking and Customer Support

  • Intuitive booking process with clear pricing and seat selection.
  • Secure payment options: credit cards, digital wallets, etc.
  • Comprehensive FAQs and help center.
  • 24/7 customer support via phone, email, and live chat.

+1 (833) 775-4467